For Case Managers & Referral Partners
A written account of every companion visit, sent to the professionals a family chooses to include.
If you coordinate support for an older adult in Lawrence or Douglas County, you already know the hardest part: knowing how things are going at home between the times you can be there yourself.
Lawrence Senior Support places a trained companion in the home for a 60-minute visit, four to twelve times a month. After every visit, the companion writes a plain-language Companion Observation Summary. The family receives it the same day. With the family’s written permission, so can you.
Who this is for
Any professional a family trusts to help their parent stay independent at home. Most often that means:
Case managers & social workers
Area Agency on Aging staff, hospital and clinic discharge planners, and independent care managers who need a reliable picture of the home between assessments.
Hospice & palliative teams
Social workers and chaplains supporting a family through a long season, who want to know how the days in between are going.
Churches, trustees & advisors
Congregations sponsoring a member’s visits, trust officers, and elder-law attorneys who need a simple, consistent record that the arrangement is working.
What you receive
The same summary the family gets, after every visit. It covers how your client seemed that day, what they and the companion did together, whether food was available, and anything the companion noticed around the home. It is written warmly and in plain English, and it arrives by email or text the same day as the visit.
It is not a clinical note. Our companions are not nurses or aides, and the summary is never a health assessment, a medication record, or a substitute for your own evaluation. What it gives you is something you probably cannot get any other way: a consistent, dated, first-hand observation from inside the home, several times a month, written by someone who was actually there.
How a family adds you
- The family signs up (or you introduce us). We meet the family, match a companion, and schedule the first visit. The family is always our client; we work for them.
- The family signs a one-page Authorization to Release Visit Summaries. It names you and your organization specifically. It is voluntary, it is never a condition of service, and they can revoke it in writing at any time.
- You start receiving summaries with the next visit, alongside the family. Nothing goes to anyone the family has not named.
Our release rules, in writing
- Written consent only, naming each recipient by name and organization.
- Voluntary, never required to receive visits, revocable any time by a simple email.
- Non-medical observations only. The summary is never a health assessment.
- The family keeps the list. They can add or remove anyone at any time.
What a summary looks like
Here is a sample of the kind of summary a family and their designated recipients receive. The client below is fictional; the format and tone are exactly what we send.
Summaries are short on purpose. A case manager should be able to read one in under a minute and know whether anything needs a closer look.
Download sample summary (PDF)Cheerful and chatty today. She was dressed and had the radio on when I arrived. She mentioned she slept well.
What we didWorked on the crossword together, then walked to the mailbox and back. We sorted a week of mail into her basket.
Around the homeKitchen was tidy. Fresh groceries in the fridge from her daughter’s Sunday visit. I noticed the porch light bulb is out and left a note for the family.
Anything to flagNothing urgent. Dorothy said her neighbor has been out of town, so she has had fewer visitors this week.
Sample only. Fictional client. Summaries are non-clinical companion records and are never a health assessment.
Referring a family
You can refer a family at our standard rates (Basic $199/month for 4 visits, Standard $399/month for 8, Premium $599/month for 12, about $50 per one-hour visit, cancel anytime with reasonable notice) and still receive the summary once the family authorizes it. If your organization sponsors visits directly for the people you serve, ask us about partner arrangements.
Either way, start with the form below or call (785) 592-3696. Erik Johnson, our co-founder, spent his career in palliative and hospice leadership and handles every partner conversation personally.
Common questions
Is the Companion Observation Summary a medical or clinical record?
No. It is a plain-language account of a companion visit: how the senior seemed, what they did together, anything the companion noticed around the home. Our companions are not nurses, and the summary is never a health assessment or clinical documentation.
How does a professional get added as a recipient?
The client or their responsible party signs a short Authorization to Release Visit Summaries that names you and your organization. It is voluntary, it is never a condition of service, and they can revoke it in writing at any time. Once it is on file, you receive the same summary the family receives after every visit.
Can I refer a client I work with?
Yes. Use the inquiry form on this page or call (785) 592-3696. We will speak with the family directly, and if they choose to add you as a recipient, the summaries begin with their first visit.
Does Lawrence Senior Support provide transportation or hands-on personal assistance?
No. Visits are 60 minutes of companionship and light help around the home. We do not drive clients, provide hands-on personal assistance, handle medications, or deliver any medical service.
Start a partner conversation
Tell us a little about your organization and the people you support. Erik will reach out within one business day.